Real People Real Journeys is a sole proprietorship owned by Gabby, operating at realpeoplerealjourneys.store. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over your data. By using our website, purchasing our products, or creating an account on our digital journal, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of personal information when you visit our website, purchase a product, or use our digital journal:

• Name and email address — provided when you create an E-Journal account, purchase a product, or sign up for our marketing emails.
• Payment information — processed securely by our payment providers Payhip, Stripe, and PayPal. We do not store your full payment card details.
• Shipping address — collected at checkout for physical product orders.
• Journal entries — your reflections written in the digital journal are stored privately and, if you create an account, in our secure storage for one year from account creation.
• Device and browser information — basic technical data collected automatically when you visit our website.
• Communication records — emails or messages you send us in relation to your account, order, or general enquiries.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To process and fulfil your orders for physical and digital products.
• To create and maintain your E-Journal account and store your journal entries securely.
• To send you transactional emails such as order confirmations, account confirmations, storage reminders, and refund or replacement notifications.
• To send marketing emails via ConvertKit, only if you have expressly opted in. You can unsubscribe at any time.
• To respond to your enquiries, support requests, and refund or return claims.
• To improve our products, website, and services.
• To comply with legal obligations.

3. THIRD PARTIES WE SHARE INFORMATION WITH

We share your information only with the following third party service providers, and only to the extent necessary for them to perform their functions:

• Payhip — primary storefront for digital downloads and order processing.
• Etsy — secondary marketplace for physical product orders.
• Gumroad — additional sales channel for digital products.
• ConvertKit — email marketing platform for newsletters and welcome sequences.
• Cloudflare — hosting provider for the digital journal.
• Printify — print-on-demand fulfilment partner for physical products.
• Stripe and PayPal — payment processing providers.
• Zoho Mail — email hosting provider.

We do not sell your personal information to third parties under any circumstances.

4. YOUR RIGHTS

You have the following rights regarding your personal information:

• Right to access — request a copy of the data we hold about you.
• Right to correct — update or correct any inaccurate information.
• Right to delete — request deletion of your account and all associated data by emailing e-journaljourneys@realpeoplerealjourneys.store with the subject Delete my account.
• Right to unsubscribe — opt out of marketing emails at any time using the unsubscribe link in any email.
• Right to data portability — receive your journal entries in TXT or CSV format using the export function in your digital journal.

5. DATA RETENTION

We retain your information only for as long as necessary to provide our services and meet our legal obligations. Journal entries are stored for one year from account creation. See Document 5 — Data Retention Policy for full details.

6. SECURITY

We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly if any data breach affects your information.

7. CHILDREN

Our products are intended for graduates aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that we have collected data from a minor, we will delete it immediately.

8. CONTACT

For any privacy related enquiries or to exercise your rights, please contact us:

Data Controller: Real People Real Journeys

Owner: Gabby

Email: info@realpeoplerealjourneys.store

Postal Address: 6001 W Parmer Ln, Suite 370 #2006, Austin, TX 78727, USA

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The Effective Date at the top of this document will be updated when changes are made. We will provide 90 days written notice to all registered E-Journal account holders for any material changes affecting your data.

10. YOUR RIGHTS UNDER GDPR (EU AND UK RESIDENTS)

If you are a resident of the European Union, United Kingdom, or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access — request confirmation of whether we process your data and obtain a copy.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data.
• Right to restriction of processing — request that we temporarily stop processing your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — withdraw consent at any time where processing is based on consent.
• Right to lodge a complaint — file a complaint with your local supervisory authority.

We respond to all valid GDPR requests within 30 days. Contact info@realpeoplerealjourneys.store to exercise any of these rights.

11. YOUR RIGHTS UNDER CCPA AND CPRA (CALIFORNIA RESIDENTS)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know — what personal information we collect, use, share, and disclose.
• Right to delete — request deletion of personal information we have collected from you.
• Right to correct — request correction of inaccurate personal information.
• Right to opt out of sale — we do not sell personal information.
• Right to limit use of sensitive personal information — request we use sensitive data only for specified purposes.
• Right to non-discrimination — we will not discriminate against you for exercising your rights.

To exercise any of these rights, contact info@realpeoplerealjourneys.store with the subject California Privacy Request.

12. CALIFORNIA SHINE THE LIGHT DISCLOSURE

California Civil Code Section 1798.83 — also known as the Shine the Light Law — permits California residents to request information regarding the disclosure of personal information to third parties for direct marketing purposes. Real People Real Journeys does not share personal information with third parties for their direct marketing purposes. We only share data with service providers as outlined in Section 3 of this Privacy Policy. California residents may request this information by contacting info@realpeoplerealjourneys.store.

13. LEGAL BASIS FOR PROCESSING (GDPR)

Under GDPR, we process your personal information based on the following legal grounds:

• Consent — when you sign up for marketing emails or create an E-Journal account.
• Contract performance — when processing orders or providing services you have purchased.
• Legitimate interest — for fraud prevention, security, and improving our services.
• Legal obligation — when required by law to retain certain records.

You can withdraw consent at any time for processing based on consent.

14. DO NOT TRACK SIGNALS AND TARGETED ADVERTISING

Some web browsers offer a Do Not Track (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, Real People Real Journeys does not respond to Do Not Track signals because there is no industry standard for how to interpret them. However, we do not engage in targeted advertising or behavioural advertising of any kind. Our website does not display advertisements.

15. THIRD PARTY TRACKING

Some third party service providers we use may collect technical information about your visit. These providers include:

• ConvertKit — collects email open and click data for marketing emails.
• Cloudflare — collects basic technical data such as IP address and browser type.
• Payhip, Stripe, and PayPal — collect transaction and payment data for order processing.

We do not knowingly permit any third party to collect personal information about your online activities for targeted advertising purposes.

16. TEXAS TDPSA RIGHTS

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the following rights:

• Right to confirm whether we process your personal data.
• Right to access your personal data.
• Right to correct inaccuracies in your personal data.
• Right to delete your personal data.
• Right to obtain a copy of your personal data in a portable format.
• Right to opt out of targeted advertising — we do not engage in targeted advertising.
• Right to opt out of the sale of personal data — we do not sell personal data.

Contact info@realpeoplerealjourneys.store to exercise these rights.

17. CANADIAN CASL COMPLIANCE

If you are a resident of Canada, our email marketing complies with the Canadian Anti-Spam Legislation (CASL). We obtain express consent before sending marketing emails through the following methods:

• Opt-in checkboxes on our freebie download forms — clearly labelled and unticked by default. You must actively tick the box to consent.
• Opt-in checkboxes on our Payhip checkout — unticked by default. Purchasing a product does not automatically add you to our marketing list.
• Active subscription via our ConvertKit signup forms where consent language is clearly displayed before submission.

We rely on implied consent only where permitted by CASL — such as for buyers who have purchased from us within the past 2 years, for the duration of that permitted period.

Every marketing email we send:

• Clearly identifies Real People Real Journeys as the sender.
• Contains an unsubscribe link that functions for at least 60 days.
• Contains our physical mailing address.
• Records are maintained of how and when each subscriber consented.

You can unsubscribe at any time using the unsubscribe link in any email or by emailing info@realpeoplerealjourneys.store.

18. AUSTRALIAN PRIVACY ACT COMPLIANCE

If you are accessing our website or services from Australia, your personal information is handled in accordance with the principles of the Australian Privacy Act 1988 and the 13 Australian Privacy Principles (APPs).

As a small business, Real People Real Journeys is currently exempt from certain obligations under the Australian Privacy Act. However, we voluntarily commit to the following:

• We collect only the personal information necessary to provide our services to you.
• We use your personal information only for the purposes outlined in this Privacy Policy.
• We store your information securely with reputable third party service providers.
• We will notify you promptly of any data breach that affects your personal information.
• Australian residents may exercise the same rights as outlined in this Privacy Policy.

To exercise your rights or make a complaint, contact info@realpeoplerealjourneys.store. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

19. EMAIL MARKETING COMMUNICATIONS

When you sign up for our mailing list, download a freebie, or purchase a product with marketing consent, you may receive marketing emails from us via ConvertKit. These emails are sent from gabbyjourneys@realpeoplerealjourneys.store. We comply with the US CAN-SPAM Act, Canadian CASL, and EU GDPR requirements:

• Every marketing email contains an unsubscribe link.
• Every marketing email contains our physical mailing address.
• You can unsubscribe at any time with a single click.
• Unsubscribing from marketing emails does not affect transactional emails such as order confirmations, account notifications, or storage reminders.

If you reply to a marketing email, your reply will be received at gabbyreplies@realpeoplerealjourneys.store and answered personally.

20. DISCLOSURE OF INFORMATION

We may disclose your personal information in the following limited circumstances:

• To our service providers — as outlined in Section 3 of this Privacy Policy.
• To comply with a valid legal request such as a court order, subpoena, or law enforcement investigation.
• To enforce our Terms of Service or protect our rights, property, or safety.
• To investigate suspected fraud, security violations, or violations of our policies.
• To a successor entity in the event of a business transfer, merger, acquisition, or restructuring.
• With your explicit consent for any other purpose not listed above.

We will provide notice of any subpoena or government request where legally permitted to do so.

©2026 Real People Real Journeys · All Rights Reserved · realpeoplerealjourneys.store